Return Policy
Dog Approved Guarantee - Return Policy
At PawZ Dog Boots, we are committed to ensuring both you and your furry friend are completely satisfied with our products. That's why we offer our "Dog Approved Guarantee"—a hassle-free, no questions asked return policy when purchasing from www.pawzdogboots.com.
Easy, Free Returns Within 30 Days
- No Questions Asked: If you order from pawzdogboots.com and your dog doesn't love their PawZ boots, or if you're not entirely satisfied for any reason, you can receive a refund.
- Full Refund: Receive a 100% refund of the purchase price.
- Prompt Refunds: We process your refund within 5 business days to your original payment method.
How to Initiate a Return
- Contact Us: Reach out to our customer service team at support@pawzdogboots.com within 30 days of your purchase date.
- Have Ready: Share the email address you placed the order with or order # with us so we can easily pull your website order up.
Returning PawZ items purchased from a store?
- Store Returns: We are proud of the retail partners that sell PawZ in their stores. Since each store operates independently, we ask that you take all returns directly to the store you purchased from and work within their return policies to get a refund.
We're Here to Help
Your satisfaction is our top priority. If you have any questions or need assistance, please don't hesitate to contact our customer service team.
Experience peace of mind with PawZ Dog Boots, knowing that if it's not a perfect fit, we've got you covered.